Return & Refunds




Please insure that you are truly interested in our product before purchasing. We do not offer refunds. If you receive the product and are no longer interested you have 48 hrs upon its arrival to contact us to process a return. You will then be credited with a store credit; not a refund.

Extensions Policy

Before using your new hair extensions, please inspect the product thoroughly to ensure you have received the correct length, color and texture desired. We encourage you to thoroughly inspect and examine the hair without opening the bundles (i.e. removing from wrapping). Once removed from its original packaging- it cannot be exchanged.  **Please note the photos of our hair are in their raw state and not altered, or they are stock photos. Therefore once the hair is washed it will differ from the photos online and you will have the desired texture you purchase. If you have any questions about textures, please feel free to contact us prior to purchase for assistance.